UTECHCA Tech Support Blocks

How do Blocks of Tech Support Time Work?

At uTECHca we understand that you are trying to run you business with an IT budget in mind. By purchasing Support blocks you will have a good idea what you labor costs will be for tech support over the next year. 

Our IT blocks come in 12 hour packages, because they are 12 months in a year. Do you think you spent an hour or less a month worrying about IT last year? Then a one block package would work for you and at the very least we will have a tech stop by for an hour a month to answer your tech support questions. 

For every hour you worried about IT last month you should add another block. This way you know you will have the correct amount of support time each month. If it comes to the end of the year and you find you have extra time, that’s OK you can bank that time for the next year.

The more time blocks you buy the more you can save, scroll down to see the details.

 

1-3 Block of Time

When you get one to three blocks of time (12-36 hours), you get an on call IT professional, when needed at an reduced hourly rate. These packages are best for small business that don’t have many tech support issues in a year time span.

4-6 Blocks of Time

When you get four to six blocks of time (48-72 hours) you get an on call IT professional, when needed at an hourly rate that is 6% less then our 1-3 block hourly rate. These blocks are best for small businesses that have few tech support issues in a year, but no more then once a month.

7-9 Blocks of Time

When you get seven to nine blocks of time (54-108 hours) you get an on call IT professional, when needed at an hourly rate that is 12% less then our 1-3 block hourly rate. These blocks are best for small businesses that have more then one tech support issue a month.

10 + Blocks of Time

When you get ten plus blocks of time (120 hours+) you get an on call IT professional, when needed at an hourly rate that is 15% less then our 1-3 block hourly rate. These blocks are best for small businesses that are known to have many tech support issues.

Thank you for your Interest in uTECHca Technology Services. If you have any questions about this tech support solution please contact us using this form below.

Tech Support Time Blocks Form

 

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